« Hip, Hip, Hooray - The Cool Mom Picks Holiday Gift Guide Launched Today! | Main | Learning about Energy Conservation »

Tires, Tow-Trucks, and (no) Tears

Well, today I got a flat tire. So, it seems appropriate that today's product/company shout out is for the three organizations that got me safely from the side of the road to driving to pick up my boys from school:

three_cheers.gif

My day could have been completely crushed if any of these companies failed to deliver. But they didn't fail. They succeeded, all with gold stars. Whew! Sure, it isn't fun to have a car problem, so it is definitely a relief when the pieces come together to get the problem fixed.

I would hate to have a job where I have to deal with problems all day. Can you imagine having to greet your customers when they are already irritated and inconvenienced? I imagine the folks at Progressive, American Tow, and Big-O have tons of upset and cranky people on their hands every single day. Their customers are primed for a fight, so even "service with a smile" can be returned with a grumpy frown. Kudos to you folks!

Visit My Main Blog

sidebarkariannaspectrum.gif

SiteMeter and Subscribe!